Human Resources Series

DEALING WITH DIFFICULT PEOPLE/GENERATIONAL DIFFERENCES IN THE WORKPLACE

The modern workplace continues to change, impacted by multiple generations and a strong emphasis on individualization. How do you deal with all differences? Do you know what your communication style is? Do you think about the communication offering strategies to turn conflict into cooperation.

This workshop will cover:

• ​How we got here - Generations and Expectations 
• Who are the difficult people
• Whats your style?
• Whats their style?
• Strategies - blending, redirecting, listening, trying it out!